FAQ
Q: Are you a manufacturer or a trading company?
A: We are a real manufacturer. Our factory has been specializing in the production of refractory materials for more than 16 years. We promise to provide the best price and the best pre-sales and after-sales service.
Q: Do you accept OEM/ODM?
A: Yes, we can do OEM/ODM. We have more than 18 engineers who are ready to provide you with customized solutions.
Q: How do you control your quality?
A:Long Keter has established a complete quality control system for chemical composition and physical properties for each production process. We will test the goods and ship the quality certificate with the goods. If you have special requirements, we will do our best to accommodate them.
Q: What is your delivery time?
A: Our delivery time varies depending on the quantity. However, we guarantee the fastest shipping and guarantee quality.
Q: Do you offer free samples?
A: Of course, we offer free samples. But the shipping cost needs to be borne by the partner. Please tell us about the products you are interested in so we can learn more.
Q: Can we visit your company?
A: Yes, of course, you are welcome to visit Longkot company and check out our products.
Q: What is the MOQ for a trial order?
A: There are no limits. We can provide the best advice and solutions according to your situation.
Why choose us
We have been manufacturing refractories for more than 16 years. We have strong technical support and rich experience. We can help customers design different kilns and provide one-stop service.